Advancing Senior Care

AdvantAge Ontario’s three-day Annual General Meeting and Convention is a must-attend annual event for professionals who work in senior care. Click on the dates above to see the daily program, and click the toggle icon to read more about individual speakers. 

9:30 AM – 5:15 PM

Long Term Care Governance and Leadership*
(*Separate fee required)

Boards and committees of management have unique and vital roles as stewards in long term care. In this era of transformation and heightened accountability, it is critical that governing bodies understand their legislative obligations, have the information they need for strategic decision-making and have the capacity to shape and drive the vision for the organization.

Attend this unique session designed specifically to help not-for-profit long term care board and committee of management members in their leadership and oversight roles. Gain insights into the current long term care environment and understand the government’s expectations for the sector. Using panel presentations, case studies and interactive opportunities, we will look at key components of long term care through a governance lens, including legislative and legal obligations, risk management, service agreements, as well as funding and reporting. Provincial quality initiatives; working with LHINs; public relations and reputation management; and the value of building community partnerships as well as other external relationships will be covered. Come prepared to share your own experiences and learn from others’.


Robert Morton, Senior Advisor
Lisa Levin, CEO, AdvantAge Ontario
Marco Deiana, DDO Health Law
Lori Borovoy, Senior Healthcare Risk Management Specialists, Healthcare Insurance Reciprocal of Canada (HIROC)
Julie Horne, CFO and Privacy Officer, New Unionville Home Society
Brian Swainson, Director, Long Term Care Services, The Regional Municipality of York, Community & Health Services Department
Warren Weeks, Principal, Weeks Media


Sponsored by


9:30 AM – 5:00 PM

Tackling the HHR Crisis*
(*Separate fee required) 

Training more students to work in seniors’ care is just one part of the solution to chronic staff shortages. Once workers are recruited, additional strategies are needed to ensure they remain engaged and supported throughout their tenure, with the right tools to respond to the high demand and complexity of this work. This full-day workshop will take you through a range of creative strategies used to recruit, train and retain staff, from leveraging experiential student learning opportunities, to providing valued professional development and non-monetary supports for working PSWs. You will be shown how to adapt these strategies to meet the human resources challenges in your organization and have an opportunity to share your own experiences and approaches through small group problem-solving exercises.

In this session you will hear: 
• How to better address core problems of PSW retention through non-monetary solutions.
• How to apply novel approaches to engaging and training students from high school through post-secondary using experiential education such as The Living Classroom model.
• How to effectively use Behavioural Supports Ontario’s inventory of tools for educators to train staff and enhance their skill and capacity.
• How to better support staff health and wellness to improve job satisfaction and staff retention.
• How to create a coaching culture in your organization.


Shilpi Majumder, Director of Public Policy, AdvantAge Ontario


Lisa Levin, CEO, AdvantAge Ontario
Mary Kate Saragosa, Manager of Financial Policy, AdvantAge Ontario
Danielle Pineda, Policy Analyst, AdvantAge Ontario
Christal Huang, Policy Analyst, AdvantAge Ontario

Guest Speaker:

Michelle Acorn, Provincial Chief Nursing Officer, Strategic Policy and Planning Division, Ministry of Health and Long-Term Care


Dan McPherson, Consultant, Bass Associates
Mary Claire Bass, Professional Team, Bass Associates
Tammy Cumming, Manager, Ontario Centre for Learning, Research and Innovation in Long-Term Care at Schlegel-UW Research Institute for Aging, Waterloo
Jamie Lowery, CEO, Cassellholme East Nipissing District Home for the Aged, North Bay
Raquel Meyer, Manager, Ontario Centre for Learning, Research and Innovation in Long-Term Care at Baycrest Health Sciences, Toronto
Scott Mitchell, Knowledge Broker, Ontario Centre for Learning, Research and Innovation in Long-Term Care at Schlegel-UW Research Institute for Aging, Waterloo
Zsofia Orosz, Manager, Ontario Centre for Learning, Research and Innovation in Long-Term Care at Bruyère, Ottawa
Jen Plant, Director of Clinical Practice, Perley and Rideau Veterans’ Health Centre, Ottawa
Kim Slade, Director, Emerging Markets and Commercialization, Public Services Health and Safety Association
Katelynn Viau, Project Coordinator, Behavioural Supports Ontario Provincial Coordinating Office, North Bay Regional Health Centre
Craig Weaver, Partner, Assessment Practice Lead, MarchFifteen Consulting


Sponsored by


10:45 AM – 12:45 PM

Foodie Walking Tour*
*$45 per person – Limited space, sign up today!

Explore hidden foodie gems that only the locals know about. On this two-hour food tour, you’ll explore downtown Toronto like no other tourist, enjoying the sights of sounds of iconic landmarks while chowing down on a variety of unique foods. From Canadian favourites to trendy innovations, we’ll share with you the neighbourhood’s best kept secrets! Start and finish at the Sheraton Hotel.

1:15 PM – 4:15 PM

Deep Dive: The Scaventure Negotiation Challenge

It’s AdvantAge Ontario’s 100th anniversary and we want you to celebrate – and sharpen your teamwork skills — by stepping up for our fun but focused “scaventure” challenge! Rolling a scavenger hunt and adventure into one, the scaventure takes you outside where you will discover Toronto’s history and engage with locals while putting your own communication and negotiating skills to the test. Problem-solve your way to success as you and your team comb Toronto’s streets to complete a time-limited series of tasks. Forge new relationships and don’t forget to take (and post) your pictures as we celebrate Toronto’s history along with our own. Back at basecamp, you’ll share your adventures with other teams and learn how to apply your newfound skills to your workplace. 

In this exciting, three-hour session, you will: 

• Practice a variety of communication, negotiation, and teamwork strategies in real-world situations.
• Use creative strategies to overcome limited resources and time challenges.
• Build new relationships and partnerships with team members and community leaders.
• Experience the thrill and excitement of discovering Toronto in a way you never have before.

Note: Participants are encouraged to wear comfortable walking shoes. 


Jennifer Kavanagh is the founder of Ignite Success and Pura Vida Soul Institute, two organizations dedicated to helping professionals navigate the chaos of our modern working world through holistic training programs that inspire and energize adult learners. 

2:00 PM – 7:30 PM

Advantage Ontario Registration Desk
Sponsored by Remedy’sRx Specialty Pharmacy

2:15 PM – 4:15 PM

Downtown Toronto Walking Tour
Limited space, sign up early!

See the city’s most important landmarks, explore hidden corners, and hear the stories behind these significant sites including the history and development of the city including visits to City Halls Old and New, the Financial District, Commerce Court and the famous underground PATH system, Toronto’s “underground city” – 25+km of interconnected hallways, corridors, and atriums filled with shops, services and food courts that serve the workforce in the office towers above. It connects all the subway stations and key buildings downtown. Start and finish at the Sheraton Hotel.

7:00 PM – 8:30 PM

Opening Celebrations and Keynote

Join us May 6 at 7:00pm as part of the opening celebrations to celebrate the associations 100 years. There’s a lot to be proud of, and you’ll be part of this historic event. Be prepared to laugh with the special live presentation of The Debaters Live with Steve Patterson!

Sponsored by

8:30 PM – 10:00 PM

Tradeshow – Renaissance Carnival

With a nod to the past, this year’s tradeshow reception will bring back the energy and fun of the old carnival days. You’ll enjoy strolling musicians, games of chance, and throwback treats as you tour the exhibit hall and hear about the newest products and technologies to support your work. Exhibitors will celebrate 100 with us by bringing artifacts to display at their booths!

Sponsored by

10:00 PM – 1:00 AM

Hospitality Suite

Join us in the hospitality suite for an opportunity to relax and connect with colleagues and meet new friends.

Sponsored by

Advancing Senior Care

AdvantAge Ontario’s three-day Annual General Meeting and Convention is a must-attend annual event for professionals who work in long term care. Click on the dates above to see the daily program, and click the toggle icon to read more about individual speakers. 

7:00 AM – 5:00 PM

Advantage Ontario Registration Desk
Sponsored by Remedy’sRx Specialty Pharmacy

7:15 AM – 8:15 AM

Tuesday Breakfast
Sponsored by Surge Learning Inc.

7:30 AM – 3:00 PM

Future of Seniors’ Care Showcase

With 100 years of history behind us, we are looking to the future to see what’s new and what’s on the horizon in seniors’ care. Tour our special anniversary showcase featuring researchers, incubators, and companies that are pursuing ideas and developing products to support change and innovation.

Sponsored by

8:15 AM – 10:00 AM

Opening Plenary/Guest Speakers

Join us for a reflections panel, looking at the past, the present and the future. Special Guests to be announced soon!

Sponsored by

10:00 AM – 11:00 AM

Break in Tradeshow
Sponsored by HUB International Ontario Limited

10:00 AM – 11:00 AM

Paws Awhile – Pet Zone
Sponsored by Healthcare Insurance Reciprocal of Canada (HIROC)

11:00 AM – 12:30 PM

Workshops 1 – 8

Workshop #1 (Care and Services)  

• See the results of a national survey of 300 long term care homes regarding the tools they use to assess responsive behaviours associated with dementia, how they use them, and their benefits and limitations for providing accurate assessments.
• Consider how technology may be used to support and improve the use, validity and reliability of behaviour assessment tools.
• Hear about the newly-released, standardized version of the Behavioural Supports Ontario-Direct Observation System (BSO-DOS) and provide insights on how it can be used to inform clinical decision-making, tailor a person-centred approach, and track intervention outcomes.

Hannah Quirt, Clinical Research Assistant, Toronto Rehabilitation Institute
Andrea Iaboni, MD, Geriatric Psychiatrist, Toronto Rehabilitation Institute
Debbie Hewitt Colborne, Project Advisor, Behavioural Supports Ontario Provincial Coordinating Office
Lori Schindel Martin, Associate Professor, Daphne Cockwell School of Nursing, Ryerson University

Sponsored by


Workshop #2 (Care and Services)

• Explore best practice initiatives used by two long term care homes in collaboration with local hospitals that have resulted in a substantial reduction in emergency department (ED) transfers and admissions.
• Hear how one home incorporated change ideas, program initiatives and collaboration among the home, its nurse practitioner and hospital to avoid unnecessary visits, as well as the aids and barriers to implementation.
• Find out about PREVIEW-ED, a tool used by PSWs for early detection of health issues which has been shown to significantly reduce hospital admissions.


Cindy Bourgault, Manager of Clinical Practice, Seniors Services, Community Services, Regional Municipality of Niagara

Carrie Heer, Nurse Practitioner Coordinator and Clinical Lead, Nurse Led Outreach Team, St. Joseph’s Health Centre, Guelph
Gerard Reuss, Coordinator, Quality Improvement and Risk Management, Sunnyside Home, Region of Waterloo
Nikki Mann, Director, Resident Services, Villa Colombo, Toronto
Marilyn El Bestawi, RN, Healthcare Consultant, Developer of PREVIEW-ED
Beatrice Edelstein, Program Director, Seniors Care, Humber River Hospital

Sponsored by


Workshop #3 (Management and Operations)

• Review key findings from public hearings at the Long-Term Care Homes Public Inquiry, expected to release its final recommendations this summer.
• Listen to the feedback and recommendations panelists have shared about the Inquiry and what changes their organizations have made as a result of what was raised at the public hearings.
• Consider ideas around potential changes to long term care in response to lessons learned from the Inquiry and the supports and resources available to help the sector prepare for the coming recommendations.


Debra Cooper Burger, Consultant

Doris Grinspun, CEO, Registered Nurses’ Association of Ontario
Kacie Lunn, LTC Working Group Chair, Ontario Pharmacists Association
Steven Wilson, Partner, Mathews Dinsdale & Clark.

Sponsored by


Workshop # 4 (Care and Services)

• Receive the latest information about the experience over the last five years among Canadian homes that have adopted the Butterfly Model for person-centered dementia care and how this compares to data from other countries.
• Information shared will include data related to quality of care and residents’ well-being, costs, staff impact, and the positive return on investment seen with this Model.
• Hear how this program  has been implemented in Canadian Homes and ask your own questions about specific aspects of the Butterfly Model.  

Peter Bewert, CEO, Dementia Care Matters
Catarina Versaevel, National Director Canada, Dementia Care Matters

Sponsored by


Workshop #5 (Governance and Leadership)

• Understand what relational leadership is and how it can bring out the best in your team by cultivating a culture of worth, compassion and collaboration.
• Identify specific characteristics of relational leadership in action and how to use them to achieve better health outcomes versus using a task-based approach to quality improvement.
• Leave with tools to become a relational leader through practices such as appreciative inquiry, mindful listening and speaking, and other activities for enhancing team coherence.

Shoshana Helfenbaum, Interprofessional Educator, Ontario Centres for Learning, Research and Innovation in Long-Term Care, Baycrest
Raquel Meyer, Manager, Ontario Centres for Learning, Research and Innovation in Long-Term Care, Baycrest
Daniel Galessiere, Interprofessional Educator, Ontario Centres for Learning, Research and Innovation in Long-Term Care, Baycrest

Sponsored by


Workshop #6 (Management and Operations)

• Recognize the causes of “scope creep” – when a capital project’s success is threatened by changing requirements – how to prevent and identify it early, and how to recover when a project goes off the rails.
• Get expert advice on change control measures for each phase of a project, including risk management tools, cost-benefit analysis and assessing for the long-term sustainability of changes.
• Understand the importance of defining roles and responsibilities for each project phase and listen to how all of these measures have contributed to the success of several seniors’ housing and long term care redevelopment projects.

Alison Wesley-James, Principal, Ontario Healthcare, Colliers Project Leaders Inc.
Stéphane Parisien, Chief Administrative Officer, United Counties of Prescott Russell

Sponsored by


Workshop #7 (Care and Services)

• Join us for this fast and focused learning format featuring 90 minutes of mini presentations on a host of technologies that are changing seniors’ care.
• Hear directly from researchers and innovators on the actual and potential uses of these technologies to shape seniors’ care in the future.
• Ignite your thinking about new trends in technology.


Alex Mihailidis, Scientific Director, AGE-WELL Networks of Centres of Excellence

Presenters TBA

Sponsored by


Workshop #8 (Integration and Collaboration)

• Hear the latest findings from a research project into the evolution of Ontario’s seniors’ campuses and the policies and legislation affecting the integration of a broad range of seniors’ care and services.
• Discover innovative practices, programs, services and partnerships that campuses from a range of contexts (e.g. municipal, urban, rural, northern) are providing to address the physical, psychosocial and social needs of their residents while optimizing economies of scale.
• Explore implications for the future scale and spread of the seniors’ campus model, drawn from a research paper to be discussed at this session.

Frances Morton-Chang, CIHR Health System Impact Fellow (former), AdvantAge Ontario/University of Toronto
Renee Guder, Chief Executive Officer, Shalom Village, Hamilton
Peter Bolland, Administrator, Spruce Lodge

Sponsored by


12:30 PM – 2:00 PM

Tradeshow Lunch
Sponsored by ProResp Inc.

12:00 PM – 2:00 PM

Paws Awhile – Pet Zone
Sponsored by Healthcare Insurance Reciprocal of Canada (HIROC)

2:00 PM – 4:30 PM

Models of Care Forum

All of Me: Implementing Person-Centred, Relational Care

The number of Ontarians with dementia is growing fast and with it the need for effective, sustainable approaches to their care. A person-centered, relational approach treats the individual with dignity, respect and as an active participant in their care. Its benefits go beyond the resident to positive staff and system outcomes. Join us for this important forum to hear the latest findings on different models and approaches as well as the experiences of those who have implemented person-centred care in long term care and assisted living settings. Learn how they have worked within existing regulations, implemented their approaches in cost-effective ways, and the outcomes they have observed. 

In this session you will: 

  • Hear the evidence behind relational care approaches
  • Learn about implementing person-centred care approaches in cost-efficient ways
  • Understand how to overcome barriers to implementation


Francis Morton-Chang, CIHR Health System Impact Fellow (former), AdvantAge Ontario/University of Toronto


Pat Armstrong, Distinguished Research Professor, Department of Sociology, York University
Jennifer Jacob, Administrator, Grandview Lodge, Dunnville
Mary Connell, Project Manager, Regional Municipality of Peel
Soo Ching Kikuta, Director, Resident Care & Services, City of Toronto Long-Term Care Homes & Services

2:00 PM – 3:00 PM

Workshops 9 – 14

Workshop #9 (Care and Services)

• Review the principles of safe medication management in long term care and best practices
• Discuss the use of technology (e.g. automated dispensing cabinets), alternative staffing models (e.g. pharmacy technicians), incident analyses and proactive risk assessment in long term care
• Deepen your understanding of medication management issues raised at the Long-Term Care Homes Public Inquiry and get tips and strategies for preventing similar tragedies

Julie Greenall, Director of Projects and Education, Institute for Safe Medication Practices Canada (ISMP Canada)

Workshop#10 (Care and Services)

• Hear about the implementation and outcomes of successful dining initiatives by two member homes; a flexible program to meet the unique needs of residents with advanced dementia, and a collaborative program that displays sample plates on digital tablets, reducing food waste and associated costs.
• Examine potential barriers and factors in successful implementation of these kinds of initiatives and the value of improving dining practices in long term care.
• Gather tips and tools for how to move similar improvements forward in your home.

Sue Graham Nutter, CEO, The Rekai Centre at Wellesley Central Place, Toronto
Craig Eaton, Director, Business Development, Compass Group Canada
Patty Ridgeway, Nutrition Services Manager, Wellington Terrace Long Term Care Home, Fergus

Workshop#11 (Management and Operations)

• Recognize how important long-range financial planning is to future development or redevelopment and how lenders assess a borrower’s financial strength and creditworthiness.
• Find out how to report financial information so lenders can understand it, the link between a home’s value, net operating income and sustainable operations, and how to realign operations to support long-range plans.
• Hear about trends and costs and leave with tools to assess your home’s financial readiness for development or redevelopment.

Steve Rohacek, Principal, NOI Financial Inc.
Sean McCrorie, Senior Director, Seniors Housing and Healthcare Group, CBRE Ltd.

Workshop#12 (Management and Operations)

• Understand the objectives and key components of the Long Term Care Quality Inspection Program (LQIP), which aims to safeguard resident safety and well-being by inspecting complaints, critical incidents and ensuring homes comply with legislation.
• Review common areas where orders or notices are issued and learn strategies and best practices for achieving compliance.
• Learn about Ministry tools and resources that can support your home’s compliance.

Stacy Colameco, Director, LTC Inspections, Ministry of Health and Long-Term Care

Workshop#13 (Governance and Leadership)

• Understand the mistakes and missteps spokespeople commonly make in media interviews and how to deal with media confidently and successfully.
• Learn what journalists are looking for, how to prepare more effectively for a media interview, and how to generate more predictable, superior coverage for your organization.
• Gain insight into the interview process through a live, simulated interview demonstrating the techniques discussed in the session.

Warren Weeks, Principal, Weeks Media

Workshop#14 (Integration and Collaboration)

• Discover what an intentional community with an integrated service model looks like as reflected by Reena Community Residence, a multi-generational community in Vaughan for adults with physical, developmental and mental health needs.
• Gain insight into the lived experience of the community’s members and how they have become active participants in creating their community, based on findings from a unique research study.
• See how the partnering agencies – Reena, Circle of Care, St. Elizabeth Health Care and the March of Dimes Canada — have benefited from the collaboration, allowing them to provide seamless, integrated service to residents.

Brenda Elias, Professor, University of Guelph Humber
Sybille Hahn, Resident/Volunteer, Hesperus Village
Sandy Stemp, Chief Operating Officer, Reena

3:00 PM – 3:30 PM

Networking Break
Sponsored by HUB International Ontario Limited

3:30 PM – 4:30 PM

Workshops 15 – 19

Workshop#15 (Care and Services)

• Enhance your knowledge of the care and services provided by Ontario’s designated behavioural support transition units (BSTUs), the models they use and how they fit into the continuum of care for people with complex responsive behaviours.
• Engage in discussion on how long term care homes could better benefit from BSTUs, how the care system can be enhanced by their use, and the factors involved in smooth and timely transitions.
• Learn about the evolution of the BSTU Collaborative, the benefits of being involved with it and discuss ways to improve collaboration between long term care homes and BSTUs.

Debbie Hewitt Colborne, Project Advisor, Behavioural Supports Ontario Provincial Coordinating Office
Zsofia Orosz, Manager, Ontario Centre for Learning, Research and Innovation in Long-Term Care at Bruyère
Karin Adlhoch, Manager, Resident Services, Cummer Lodge, Toronto

Sponsored by

Workshop#16 (Management and Operations)

• Hear the results from the 2018 Ministry of Health and Long-Term Care’s Resident Quality Inspections (RQI) related to meals, snacks and dining.
• Help your own program avoid potential pitfalls by learning from problematic activities and processes found during these inspections.
• Pick up suggestions for changes and improvements you can take back to your home.

Dale Mayerson, Co-chair, Ontario Long Term Care Action Group
Alicia Marshall, Member, Ontario Long Term Care Action Group

Sponsored by

Workshop#16 (Management and Operations)

• Get insight into the lives and particular challenges faced by LGBTQI2S+ seniors as they age and the way that language, actions and assumptions can impact how people feel.
• Learn how to use inclusive language and engage staff in other strategies designed to open up conversations and help everyone in the long term care environment feel accepted, especially LGBTQI2S+ people.
• Pick up three simple leadership strategies for promoting an inclusive environment and practice applying the theories and concepts discussed in the session to case scenarios and other situations you may encounter in your home.

Michelle Fleming, Knowledge Broker, Ontario Centre for Learning, Research and Innovation in Long-Term Care at Bruyère
Rick Gourlie, Retired Long Term Care Administrator
Sachan Sareen, Social Service Worker, Post Inn Village, Halton Region

Sponsored by

Workshop#18 (Governance and Leadership)

• Understand the importance for senior care leaders to actively and effectively engage at the political level to advance organizational and sector priorities.
• Get advice on developing strong messages, how to align your issues with the government’s agenda, and cultivating relationships with key local and provincial politicians.  
• Learn from the experiences of AdvantAge Ontario members who have engaged with government at various levels and hear about the outcomes and lessons learned.

Matt Boudreau, Account Director, Hill + Knowlton Strategies
Sue Graham Nutter, CEO, The Rekai Centres
Eric Hanna, President and CEO, Arnprior Regional Health

Sponsored by

Workshop#19 (Care and Services)

• Hear about the challenges, solutions, and lessons that seniors’ care settings have experienced in the first six months of recreational cannabis legalization.
• Learn from two providers about the development of their medical and recreational cannabis policies and how staff, residents, and clients have responded.
• Understand the considerations and conflicts that seniors’ care organizations have worked to resolve over the last six months with help from lawyers and pharmacists.

Connie Lacy, Director of Seniors Services, Regional Municipality of Waterloo
Gerard Reuss, Coordinator, Quality and Risk Management, Regional Municipality of Waterloo
Lacey (Qing) Sheng, Performance Improvement Consultant, The Perley and Rideau Veterans’ Health Centre, Ottawa
Doris Jenkins, Director of Nursing, The Perley and Rideau Veterans’ Health Centre, Ottawa
Mary Jane Dykeman, Partner, DDO Health Law

Sponsored by

Banquet | 6:30 PM – 10:00 PM

Grooving through the Decades

Step onto a musical magic carpet! We’re taking you for a ride through a century of irresistible tunes and rhythms. Foxtrot through the ‘20s, show off your rock ‘n roll twist, mambo to a hot Latin beat, do the disco hustle, then bring it all home with today’s hits. Our banquet dinner is a not-to-be-missed favourite, a perfect time to enjoy great food and relax with colleagues. Don’t worry about the steps! Our band Groove Marmalade will show you all you need to know to get onto the dance floor. See you at the hop! Be sure to dress up and represent your favourite decade!


Sponsored by

10:00 PM – 1:00 AM

Hospitality Suite

Join us in the hospitality suite for an opportunity to relax and connect with colleagues and meet new friends.


Sponsored by

Advancing Senior Care

AdvantAge Ontario’s three-day Annual General Meeting and Convention is a must-attend annual event for professionals who work in long term care. Click on the dates above to see the daily program, and click the toggle icon to read more about individual speakers. 

7:30 AM – 1:00 PM

Advantage Ontario Registration Desk
Sponsored by Remedy’sRx Specialty Pharmacy

7:30 AM – 8:45 AM

Wednesday General Breakfast – Breakfast with a Knowledge Champion

Buffet breakfast for all delegates with open seating.

New this Year! Join our knowledge and experience exchange.

Tables will be reserved for delegates who want to be part of facilitated table discussions with experts on various topics.

Sponsored by

7:30 AM – 8:45 AM

Annual General Meeting Breakfast

9:00 AM – 10:00 AM

Member Issues Forum

At this year’s members’ issues forum, we will ask you to come with your questions around current issues in the sector. We expect to have a robust discussion among members and staff on key issues, such as Bill 74 implementation. Questions members have been asking around system transformation include:

  • What do I need to know if I want to be an early adopter?
  • Who should I reach out to as potential partners?
  • What if I am asked to join a team, but I don’t want to?
  • If we become a part of an OHT, how can we ensure that our sectors’ needs are being met?
  • How will funding be distributed?

We will discuss the implications of changes and ask members to share their early experiences.

In addition, as we develop our pre-budget asks for 2020, we will ask members at the forum for their feedback on the themes and key issues we will be developing for our pre-budget submission.

9:00 AM – 10:00 AM

Workshops 20 – 25

Workshop#20 (Integration and Collaboration)

• Recognize the opportunities and gaps to supporting better transitions for seniors from acute to community-based care.
• Hear about partnerships between LOFT Community Services and other health service and support providers, at Pine Villa, Simcoe Terrace and White Squirrel Way, to understand what an effective cross-sectoral collaboration for acute and community care transitions looks like.
• Explore how to recognize and utilize individual organizations’ specialties and strengths to form partnerships that result in better integration and planning of services.

Debra Walko, Senior Director of Complex Care and Seniors Services, LOFT Community Services
Debra Carew, Manager, Pine Villa for Sunnybrook Health Sciences Centre
Melonie Hopkins, Transitional Manager, ALC High Support Housing Initiative

Workshop#21 (Management and Operations)

• Examine the unique challenges of fulfilling the duty to accommodate in long term care and the implications for employers, with examples from case law.
• Clarify how duty to accommodate applies to family status and religion, especially for time off work requests, and how it applies to disability in the context of the physically-demanding nature of work in long term care.
• Understand what “undue hardship” means and leave with tips and strategies for how to meet duty to accommodate requirements for your employees.

Erin Porter, Partner, Fasken
Gillian Round, Associate, Fasken

Workshop#22 (Care and Services)

• Get an introduction to how Serious Educational Games can contribute to quality improvement and practice change in long term care by giving staff the opportunity to hone their skills in a low-stakes environment.
• Review findings from the development and use of Family Fortune, a game created to help staff practice and understand the inclusion of family and residents in collaborative decision-making.
• Experience playing Family Fortune yourself, reflect with others on its applicability to long term care and receive access to online game resources that you can use in your home.

Daniel Galessiere, Interprofessional Educator, Ontario Centres for Learning, Research and Innovation, Baycrest
Shoshana Helfenbaum, Interprofessional Educator, Ontario Centres for Learning, Research and Innovation in Long Term Care, Baycrest
Raquel Meyer, Manager, Ontario Centres for Learning, Research and Innovation in Long Term Care, Baycrest

Workshop#23 (Care and Services)

• Learn about eConsult, a secure web-based tool being expanded across Ontario that gives physicians and nurse practitioners timely access to specialist expertise on behalf of residents and patients.
• Find out how this service has been integrated into workflows at six long term care homes, the strategies that have supported it and hear from two clinician champions about the tool’s impact in urban and rural long term care settings.
• Discover how your home can take advantage of this service, reducing transfers, costs and improving access to specialist care for your residents.

Clare Liddy, Associate Professor, Department of Family Medicine, University of Ottawa and Bruyère Research Institute
Mohamed Gazarin, Chief Research Officer, Winchester District Memorial Hospital, Centre of Excellence for Rural Health and Education
Celeste Fung, Medical Director, St. Patrick’s Home of Ottawa

Workshop#24 (Management and Operations)

• Find out details, criteria and benefits to becoming a Registered Nurses’ Association of Ontario (RNAO) Long Term Care – Best Practice Spotlight Organization (LTC-BPSO), a collaborative program designed to help homes implement and evaluate nursing best practice guidelines.
• Hear about the LTC-BPSO process from two AdvantAge Ontario members who have been accepted into the program and are in different stages of implementation.
• Identify best practice guidelines you can implement in your home and what resources are available to support them.

Kaitlan Laviolette, Nurse Practitioner, Holland Christian Homes Inc., Faith Manor, Brampton
Rebecca de Witte, LTC Best Practice Coordinator and Coach for the Holland Christian Homes
Susan McRae, LTC Best Practice Coordinator and Coach for the Wexford Residences
Julia Beckford, Coordinator of Staff Development and Quality Improvement Facilitator, The Wexford Residence, Toronto

Workshop#25 (Management and Operations)

• Discuss finance and accounting strategies that can help your home meet ongoing operational demands while also building towards longer term strategic goals.
• Review budgeting best practices and pick up tips for finding efficiencies, such as which key performance indicators to monitor for improved sustainability.
• Hear strategies for capital planning and managing reserve funds, as well as how to maximize tax rebates, including opportunities arising through recent legislative changes.

Greg Lloyd, Director, Strategy & Operations, BDO Canada LLP
Jason MacNeil, Senior Tax Manager, BDO Canada LLP
Erica Teklits, Partner, National Not-for-Profit Organizations and Education Leader, BDO Canada LLP

10:00 AM – 10:45 AM

Hotel Checkout/Networking Break
Sponsored by HUB International Ontario Limited

10:45 AM – 11:45 AM

Workshops 26 – 32

Workshop#26 (Integration and Collaboration)

• Learn about different financial models for developing and sustaining affordable shared living spaces for seniors, how existing built spaces can be repurposed, and how to navigate regulatory and policy barriers.
• Explore an affordable housing concept serving a small group of independent seniors which mitigates social isolation for its residents and benefits others in the surrounding community.
• Understand how to leverage cross-sector partnerships and what different sectors can contribute toward the development, design and support of affordable housing models.

JP Melville, Project Director, Abbeyfield Canada
Jim Galloway, President, Abbeyfield Canada

Workshop#27 (Management and Operations?)

• Marking AdvantAge Ontario’s 100th anniversary, join us to hear about our exciting collaboration with the National Institute on Ageing (NIA) to develop a series of white papers on the future of seniors’ care in Canada.
• Hear details about the three papers: the first examines the projected costs of seniors’ care across the continuum; the second, to be released at the Convention, reviews new and innovative international models of care and how to implement in Canada; and the third will put forward a pragmatic, actionable plan for the future of seniors’ care.
• Contribute your thoughts and insights to the third paper, which will be released later in 2019.

Moderator: Shilpi Majumder, Director of Public Policy, AdvantAge Ontario
Dr. Samir Sinha, Researcher, NIA

Workshop#28 (Management and Operations)

• Examine three labour relations topics that have created challenges for long term care homes: flu shots, discipline related to resident abuse, and managing fluctuating staffing levels.
• Gain a clearer understanding of management rights under a collective agreement by unpacking recent arbitration decisions and case law.
• Receive practical tips drawn from these cases to increase your likelihood of success in the event of arbitration.

Erin Porter, Partner, Fasken
Nicole Singh, Associate, Fasken

Workshop#29 (Management and Operations)

• Receive an overview of the construction procurement process, best practices and the roles played by key stakeholders.
• Review key components of procurement documents including implications of funding agreement conditions and restrictions.
• Inform yourself about recent and upcoming changes to the Province’s Construction Act with significant implications for projects.

Karima Kanani, Partner, Miller Thomson LLP
Cara Shamess, Associate Counsel, Miller Thomson LLP

Workshop#30 (Management and Operations)

• Hear about system-level priorities for quality and the future vision of the Quality Improvement Plan (QIP) program.
• Learn from Health Quality Ontario about how to develop a QIP and the strategies used by other members to create and implement exemplary QIPs for their organizations.
• Gain insights into engaging management, board members, clinicians, staff and residents in QIP development.

Sudha Kutty, Director, Quality Improvement Strategies and Adoption, Health Quality Ontario
Adrienne Shorten, Director of Care, Shalom Village, Hamilton
Wendy Dunn, Nurse Practitioner, Knollcrest Lodge, Milverton

Workshop#31 (Care and Services)

• Learn about the vision and purpose of RN prescribing which will allow some registered nurses to prescribe certain medications for non-complex conditions and communicate diagnoses for the purpose of prescribing medication.
• Receive an update on current work by the College of Nurses of Ontario to develop draft regulations for RN prescribing, for government approval.
• Understand the implications of RN prescribing for long term care homes and community settings and how to support safe RN prescribing once it is in effect.

Dina Vaidyaraj, Advanced Practice Consultant, College of Nurses of Ontario
Rosanne Jabbour, Strategy Consultant, College of Nurses of Ontario

Workshop#32 (Care and Services)

• Understand the evidence and benefits behind resident and family engagement and how to apply it in the long term care context through direct care, organizational design and governance.
• Learn about the Resident and Family Advisory Program at Perley Rideau, as well as practical and meaningful examples of partnership with residents and families.
• Know the key resources and support required for implementing a similar approach, with a focus on the resident/family perspective.

Lacey (Qing) Sheng, Performance Improvement Consultant, The Perley and Rideau Veterans’ Health Centre, Ottawa
Doris Jenkins, Director of Nursing, The Perley and Rideau Veterans’ Health Centre, Ottawa
Lorie Stuckless, Director of Support Services, The Perley and Rideau Veterans’ Health Centre, Ottawa
Heather Moxley, Chair, Family and Friends Council, The Perley and Rideau Veterans’ Health Centre, Ottawa

12:00 PM – 2:30 PM

Luncheon and Closing Keynote

Celebration Awards

Join us to celebrate this year’s award recipients. Following the awards, will be one Convention wrap-up you won’t want to miss as we cap our 100th anniversary celebrations with a very special finale. Using razor-sharp wit, pizzazz and a sense of fun, speaker Paul Huschilt will skillfully weave together a Convention 2019 highlight reel known as “Paul’s World Famous Conference Ending Summary.”


Luncheon Sponsored by

Closing Keynote Sponsored by